Contact & Support
We're here to help — Chef to Chef
Email Support
For account issues, billing questions, or general help. We respond within 24 hours.
info@chefbidpro.com →
Business Inquiries
Partnerships, enterprise plans, catering company accounts, or media inquiries.
info@chefbidpro.com →
Frequently Asked Questions
How accurate are the vendor prices?
ChefBid PRO uses AI-estimated 2025 US wholesale market prices based on industry knowledge. Prices are estimates — always verify with your vendor before placing orders. Broadline distributors (Sysco, US Foods) typically carry most items while wholesale clubs may not carry specialty restaurant items.
What's included in the Free plan?
The Free plan gives you full access to all features for 3 events per month — including AI quantity calculations, vendor price comparison, labor calculator, profit & margin analysis, and PDF export. No credit card required.
Can I cancel my subscription anytime?
Yes — cancel anytime from your account settings. You'll keep access until the end of your current billing period. No cancellation fees.
What's the difference between Basic and Pro?
Basic ($14/month) gives you 10 events per month with full AI analysis and vendor pricing. Pro ($29/month) gives you unlimited events plus exclusive features: PDF export, saved event history, profit & margin calculator, AI Sous Chef, and vendor price history tracking.
Is my data secure?
Your event data is stored locally on your device. We never sell your data. Payment processing is handled securely by Stripe — we never see your card details. See our Privacy Policy for full details.
Who built ChefBid PRO?
ChefBid PRO was built by Willevas Catering — a professional catering operation. We built the tool we wished existed: real food industry knowledge combined with AI to solve the actual problems caterers face every day.
Ready to streamline your catering?
Join professional chefs using ChefBid PRO to bid smarter and profit more.
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